Returns & Refunds Policy
At Macro Mike, we want you to be completely satisfied with your delicious treats; however, due to the food-based nature of our products, we can only accept returns on unopened items within 30 days of purchase. If you experience any issues with quality or receive a damaged order, our support team is dedicated to making it right.
Return Process
- 1.Check Eligibility
Ensure your items are unopened, in original packaging, and within the 30-day return window from the date of delivery.
- 2.Contact Support
Email our customer happiness team with your order number and photos if the product arrived damaged or is incorrect.
- 3.Ship It Back
Once authorized, securely pack your items and send them back to our warehouse using a tracked shipping service.
- 4.Receive Refund
After we inspect your return, we will process a refund to your original payment method or issue a store credit within 5-7 business days.